Shipping policy

Shipping Policy

Last updated: 

01/02/2026

Zimbro offers tracked international delivery for home décor, lighting, cushions, blankets, planters, and interior accessories.

1. Shipping Destinations

We currently ship to Europe, the United Kingdom, and selected international destinations.

If your country is not available at checkout, we may not currently support delivery to your location.

2. Order Processing

Orders are usually processed within 1 to 3 business days after payment confirmation.

During high-demand periods, processing times may be slightly longer.

3. Estimated Delivery Times

Estimated delivery times may vary depending on the destination, carrier, customs clearance, and seasonal demand.

As a general reference:
- Europe: [Insert estimated delivery time]
- United Kingdom: [Insert estimated delivery time]
- International destinations: [Insert estimated delivery time]

Delivery times are estimates only and are not guaranteed unless expressly stated at checkout.

4. Tracking

Once your order has been shipped, you will receive a tracking number by email whenever tracking is available.

Please allow some time for the tracking information to update after shipment confirmation.

5. Shipping Costs

Shipping costs are calculated and displayed at checkout before payment.

Free shipping, express delivery, or promotional shipping offers may be available depending on your location and the current store conditions.

6. Customs, Duties, and Taxes

Depending on your country, customs duties, import taxes, VAT, or other local charges may apply.

These charges are the responsibility of the customer unless they are clearly included or collected at checkout.

Zimbro is not responsible for delays caused by customs clearance or local import procedures.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an order cannot be delivered due to incorrect or incomplete address details, additional shipping fees may apply.

8. Lost or Delayed Packages

If your order appears to be significantly delayed, please contact us at:

olazimbro.shop@gmail.com

We will help you check the tracking information and contact the shipping carrier where possible.